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| MEETING PLANNING AND LOGISTICS |  |
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Meetings ROI Monica Myhill |
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| Learning Destination Management Environments Curtis Love | |
| Meeting Evaluations Curtis Love | |
| Problem-free Meetings Arlene Sheff | |
| Taking Care of VIPs Arlene Sheff | |
| Site Inspections: what should you be looking for? Sandy Biback | |
| The RFP Sandy Biback | |
| Objective Design Sandy Biback | |
| Who's Coming to your Meetings? (generations/cultures/etc) Sandy Biback | |
| Multicultural Planning Amy Beaulieu | |
| Destination Management Companies- What are they? How do you use their services properly? Amy Beaulieu | |
| Starting a Meeting Busisness - Ellen Toups | |
| On Site Meeting Management - Loretta Lowe | |
| Destination Management - Loretta Lowe | |
| Association Meeting Management - Loretta Lowe | |
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MARKETING AND SALES FOR MEETINGS |
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| Marketing your Conferences - Ellen Toups | |
| Benchmarking your Marketing Efforts - Ellen Toups | |
| Event Marketing - Cris Canning | |
| Attendee Marketing - Cris Canning | |
| Buzz Marketing - Cris Canning | |
| Using Non-traditional Venues - Cris Canning | |
| Social Media in Marketing - Cris Canning | |
| Attendance Builders - Cris Canning | |
| Identifying and Finding your Target Markets - Cris Canning | |
Conducting an Effective Site Visit – Dianne Davis |
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Using RFP's to Your Competitive Advantage – Dianne Davis |
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Branding Your Meeting - Dianne Davis |
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Media and How it Impacts Your Bottom Line – Dianne Davis |
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Media Releases - How to Craft a Release that Gets Noticed – Dianne Davis |
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Your Friend the Media - How to Make Your Meeting Media Worthy - – Dianne Davis |
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Building a Media List - Meetings – Dianne Davis |
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Media Partnerships - Your Competitive Advantage Hotel – Dianne Davis |
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Community Involvement - The ROI of Doing the Right Thing – Dianne Davis |
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RISK AND LEGAL ISSUES IN MEETINGS |
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Creating Your Emergency Action Plan Julia Silvers |
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Conducting a Risk Assessment Julia Silvers |
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Crisis Communications Julia Silvers |
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Protecting Private and Proprietary Information Julia Silvers |
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Security Planning for Meetings and Events Julia Silvers |
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Fundamentals of Crowd Management and Control Julia Silvers |
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Stakeholder Analysis and Management Julia Silvers |
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Occupational Health and Safety at Meetings and Events Julia Silvers |
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Site Inspections from a Risk Perspective Julia Silvers |
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Developing Contingency Plans to Mitigate Risk Julia Silvers |
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Wayfinding: Risk Control Tactics from Layout to Signage Systems Julia Silvers |
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Decision Management as a Risk Management Tool Julia Silvers |
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Risk Management Tyra Hilliard, JD |
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| Understanding Hotel Contracts - Loretta Lowe | |
| Hotel Contract Negotiations - Loretta Lowe | |
| Tradeshow Contracts and Risk Management - MaryAnne Bobrow | |
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EVENTS |
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Running Charity Golf Events Chris Cain |
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Cohesive Theming of Events Gloria Nelson, CSEP |
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Strategic Partnerships: Choosing your suppliers wisely Gloria Nelson, CSEP |
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Special Effects: Where theres smoke is there really fire? Gloria Nelson, CSEP |
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Ethics and Values in the Marketplace Gloria Nelson, CSEP |
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Special Events and Non-profit Fundraising Amy Beaulieu |
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TRADESHOW AND EXHIBITIONS |
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| The Greening of Tradeshows - MaryAnne Bobrow | |
| The Care and Feeding of Exhibitors - MaryAnne Bobrow | |
| Tradeshow Contracts and Risk Management - MaryAnne Bobrow | |
| Understanding Strategic Alliances/Sponsors - MaryAnne Bobrow | |
| Exhibitor Prospectus, Floorplans, and Booth Assignments - MaryAnne Bobrow | |
| Budgeting for Tradeshows - MaryAnne Bobrow | |
| Dealing with Sponsors - MaryAnne Bobrow | |
| Registration and Data Management - MaryAnne Bobrow | |
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53 Things Show Managers Can Do To Save Exhibitors Money Steve Schuldenfrei |
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Exhibitor Tips and Tricks Steve Schuldenfrei |
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Basics of Exhibiting A & B (two sessions) Steve Schuldenfrei |
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Low Cost Tactics for High Quality Exhibiting (Guerrilla Exhibiting) - Steve Schuldenfrei |
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Its Different Across the Pond (for non-North American Exhibitors in US / Canada shows) Steve Schuldenfrei |
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CATERING/Food & Beverage Events |
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| Catering Trends for Meetings | |
| Saving $$$ on F&B Patti Shock | |
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What is New for Receptions? -Patti Shock |
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| What is New for Breakfast?-Patti Shock | |
| What is New for Lunch? -Patti Shock | |
| Innovative Plate Presentations - Patti Shock | |
| Giving Accurate Guarantees Arlene Sheff | |
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| BACK |